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FAQ

Computer cannot recognize the player when connected.

2017-08-17 15:31:40

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If connection is unstable due to frequent disconnects, connect directly to the USB port on the main board of the PC. Using an external USB hub may not guarantee proper operation(e.g. USB ports on a keyboard or an external USB hub).
NO SECTION MODEL SUBJECT DATE
873 PLENUE PLENUE 1 The touch pad and buttons do not work properly. 2017/08/17
872 PLENUE PLENUE 1 Memory capacity of the player is different or smaller than specified. 2017/08/17
871 PLENUE PLENUE 1 Notes on charging the battery 2017/08/17
870 PLENUE PLENUE 1 Computer cannot recognize the player when connected. 2017/08/17
869 PLENUE PLENUE 1 Characters on the display are corrupted. 2017/08/17
868 PLENUE PLENUE 1 How many files and folders are recognized by PLENUE 1? 2017/08/17
867 PLENUE PLENUE 1 Can I set to repeat a designated range of music? 2017/08/17
866 PLENUE PLENUE 1 How many can I add to favorites? 2017/08/17
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