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FAQ

Do I have to back up my data before I send my device to repair shop?

2011-06-01 13:08:07

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Please remind that all data stored in the player may become deleted when the player is serviced. Our Service Center does not back up files while repairing players. Please note that COWON SYSTEMS, Inc. is not responsible for any data loss from products entrusted to us for service.
NO SECTION MODEL SUBJECT DATE
754 MP3 COWON C2 What are bundle accessories for COWON C2? 2011/06/01
753 MP3 COWON C2 Memory capacity of the player is different or smaller than specified. 2011/06/01
752 MP3 COWON C2 Do I have to back up my data before I send my device to repair shop? 2011/06/01
751 MP3 COWON C2 I would like to set the device as factory default. 2011/06/01
750 Previous Model COWON D3 I cannot charge the battery. 2011/01/31
749 Previous Model COWON D3 How long does it take to charge the battery? 2011/01/31
748 Previous Model COWON D3 The player does not turn on. 2011/01/31
747 Previous Model COWON D3 I cant turn off my device. 2011/01/31
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