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FAQ

Computer cannot recognize the player when connected to PC.

2010-06-16 15:03:24

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Try the RESET button on the back. If you experience a frequent disconnection or unstable connectivity, connect the player directly to the USB port of the PC, rather than a separate USB hub. As COWON products use the USB connection for the main power system, unstable power supply can cause a connection failure.

Thank you.
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