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FAQ

The player does not turn on

2017-08-17 15:38:09

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Verify the battery level or that the device is connected to a power supply. Charge the battery for a certain period and turn on if the battery is completely discharged. If the buttons or touch screen do not respond during use, press and hold the volume + and ? buttons to reset for 6 seconds or more.
NO SECTION MODEL SUBJECT DATE
897 PLENUE PLENUE S How long PLENUE S is able to play continuously? 2017/08/17
896 PLENUE PLENUE S Can I set the time to turn off the screen automatically? 2017/08/17
895 PLENUE PLENUE S Computer cannot recognize the player when connected. 2017/08/17
894 PLENUE PLENUE S Product makes a heat. 2017/08/17
893 PLENUE PLENUE S Ive set the incorrect language, and now I cant operate the device. 2017/08/17
892 PLENUE PLENUE M There is sound quality problem when setting the JetEffect. 2017/08/17
891 PLENUE PLENUE M Whats in the package? 2017/08/17
890 PLENUE PLENUE M The player does not turn on 2017/08/17
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