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FAQ

The player does not turn on.

2017-08-17 15:32:45

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Verify the battery level or that the device is connected to a power supply. Charge the battery for a certain period and turn on if the battery is completely discharged. If the buttons or touch screen do not respond during use, press and hold the volume + and ? buttons to reset for 6 seconds or more.
NO SECTION MODEL SUBJECT DATE
881 PLENUE PLENUE M How long PLENUE M is able to play continuously? 2017/08/17
880 PLENUE PLENUE M Can I set the time to turn off the screen automatically? 2017/08/17
879 PLENUE PLENUE M Computer cannot recognize the player when connected. 2017/08/17
878 PLENUE PLENUE M Product makes a heat. 2017/08/17
877 PLENUE PLENUE M Ive set the incorrect language, and now I cant operate the device. 2017/08/17
876 PLENUE PLENUE 1 There is sound quality problem when setting the JetEffect. 2017/08/17
875 PLENUE PLENUE 1 Whats in the package? 2017/08/17
874 PLENUE PLENUE 1 The player does not turn on. 2017/08/17
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